FAQs

Why Buy From Ross Hugo Leather?

Because we care. We care about the provenance of the materials we use and we care about the craft that make the products we supply. And we hope you do too.

Shipping Costs

Shipping to most UK destinations is free of charge. Shipping to the rest of the world depends on the service you select on the checkout pages. Please be advised that during the Covid 19 pandemic we will only be shipping to UK locations.

Who Do You Use To Ship?

For UK deliveries we use the Royal Mail postal service. We ship everything 1st Class.

Can My Items Be Personalised?

Yes. You can have up to 4 characters on wallets, belts and notebook covers. The font type is Helvetica (sans-serif). Each character can be separated by a dot if desired.  For example, if you wish to personalise a product for Peter Smith, you could have either PS or P.S. whichever you prefer. All characters are capitals.

Can I Have A Custom Logo?

Yes, we will happily emboss your logo onto your products, although we do not supply the custom stamp. That said, we can recommend a supplier of brass stamps that will be suitable. Please get in contact so we can discuss your requirements in more detail.